To begin with, we promise you three key features why Silent Dispatch makes the most sense for chauffeured transportation companies and ground transportation providers!

Now we want to exceed our promise, (again) with two bonus features -

Efficiency

Silent Dispatch provides the most efficient dispatch operations available in the ground transportation or limousine industry.   We have designed it so that one person can operate up to 75 vehicles and all incoming reservations from an operations center, just about anywhere in the world.  The billing system is second to none and reduces most of the after transportation headaches of trying to figure out what to charge based on what really happened.  We figure most operations can save the cost of five to ten full-time employee in a moderate sized organization.

Silent Dispatch is fully web enabled when you get it, which means not only can your customers order reservations and see where their car is anytime before pick up, it means they can verify transportation, examine billings, review invoices and print reports all from the comfort of their own desk without interrupting your team.

What this really means for you is that you get to show up to your clients as easy to use as an ATM and with little or no employee involvement.  It makes you look as large as Fed-Ex regardless of how many cars you really have.  Back to top

Accountability

Not sure where your drivers are?  Look them up on a Google Map.  It is included at no charge for every user of the SilentDispatch / Mobile™ edition.  Does it make a difference knowing who was really first in a stand?  Would it help to know the routes really driven?  Silent Dispatch provides 100% driver accountability with an audit trail for your convenience. 

Do customers question whether you really carried a customer?  Our accountability system provides signature capture if you like to prove that your customer was in the car when you said he was.

What this means for you is that you now have to power and the freedom to know what your drivers are really doing no matter what they may want to tell you.  It means you have the records to automatically record and prove to customers what you have done for them and exactly why they owe you the money you say they do.  Back to top

Customer Service

If our included web portal doesn’t improve your customer service by simply allowing your customers the freedom and flexibility to order transportation at their convenience, on their timeline, then being able to look up their ride on their own PDA using SilentDispatch LiveView™ will certainly impress them.  With full notifications via text, email, fax or phone, Silent Dispatch keeps your customers informed of what they want to know most, and better than anyone else.

To be able to reduce your staff, keeping only the best employee’s will certainly improve your customer service and give them time to spend taking care of your customers.  More importantly, using the included features like address verification or flight verification will reduce mistakes and headaches giving your customers the feeling of being important to you.

This massive automation included with every mobile package provides your customers more information, faster and automatically, helping them know everything important to them when they want to know it.  It gets the cars to them on time, with less headaches and no mistakes so they are happy customers and return again and again.  Back to top

Robust Features

Silent Dispatch molds and conforms to the way you do business, it doesn’t require you to remake your business to use it.  We have made Silent Dispatch the most flexible, comprehensive package of features available from any software package on the market today for the ground transportation industry.  Borne of former limousine operators and software professionals, Silent Dispatch will operate effectively in any of the different billing styles, customer styles, or vehicle styles known to man including zone pricing.  It provides significant flexibility for a variety of different operating conditions simultaneously in any transportation environment.

Silent Dispatch allows you to define your pricing options, driver charges, driver pay rates, vehicle styles, customers, their departments and even the individual preferences of customers within.  In fact the numbers of choices available to you are so vast; we won’t list them all here.  It is far easier to provide a demonstration for you that is customized for your interests.  Back to top

Affordability

Everybody wants to know what it costs.  Silent Dispatch provides one of the simplest pricing models in the industry simply because we include so much at no additional cost.  Things like address verification, flight integration, GPS Integration, text, email, fax and phone notifications, web portals for customer service, full dispatch automation, stand management, zone pricing models, back office automation and so much more.  In fact, whenever we add a feature, you get it automatically at no additional cost to you.

Silent Dispatch operates as an Internet service.  That means we maintain the software, we back up your data regularly, we maintain the computers, we update your software automatically and we do it in multiple redundant locations.  In the event of say, a hurricane, our geographically dispersed datacenters will keep running even if your office blows away.  You can continue to run your business from anywhere, at anytime, on any computer with Internet access and a phone line.

How much does all that support cost you?  It is included in SilentDispatch / Mobile™ with six (6) or more users at no additional cost.  What happens to your business today if a fire burns your office to the ground?  How long will it take you to be back in business?  With  Silent Dispatch, the answer is - as fast as you can fire up the nearest computer.  Back to top